How Kinesis can support the delivery plan for tackling the Covid backlog of Elective Care

Advice and guidance for the NHS CQUIN

NHS England and Improvement – Delivery plan for tackling the Covid-19 backlog of elective care – the key points

On the 8th February 2022, NHS England & Improvement published the new Delivery Plan for tackling the backlog brought on by the pandemic. The plan sets out a vision for how the NHS will recover and expand elective services over the next three years. As stated within the Delivery Plan “A central aim is to maximise NHS capacity, supporting systems to deliver around 30 per cent more elective activity by 2024-25 than before the pandemic, after accounting for the impact of an improved care offer through system transformation, and advice and guidance.” The document later goes on to provide some simple steps our NHS can take to make this a reality.

The Delivery Plan has identified 4 key areas for improving patient outcomes and normalising the standard NHS operating conditions. The 4 key points highlighted within the Delivery Plan are:

  • Increase capacity and separate elective and urgent care provision, while freeing clinicians’ time for new patients and those with the greatest clinical need
  • Prioritise diagnosis and treatment for those with suspected cancer or an urgent condition, and offering alternative locations with shorter waiting times for those waiting a long time
  • Transform the way we provide elective care, including streamlined care and fewer cancellations, and more convenient access to surgical and diagnostic procedures, using digital tools and data to drive the delivery of services
  • Better information and support to patients, providing personalised, accessible support to patients whilst they wait, improving outcomes and reducing inequalities in health outcomes.

How Kinesis can support the Delivery Plan for tackling the Covid-19 backlog of elective care

The team at Kinata have been aware of this problem since early 2020. We were quickly able to establish that due to the number of appointments and treatments being cancelled, the waiting list was going to grow. We first wrote about the solution to this very issue on the 8th September 2020 where we uploaded a blog to our website titled ‘Triaging the Patient Backlog’.

The Kinesis Specialist Advice Platform has been supporting our clients to do just this, well before the pandemic was even comprehended. Our solution exists to reduce the number of unnecessary referrals by treating more patients locally. Our solution actively reduces the waiting times by ensuring only the patients at the right stage of their clinical progression are seen in secondary care. By reducing the number of referrals being sent to secondary care, we can also support the need to reduce hospital capacity.

How can Kinesis support NHSE&I to achieve the 4 key areas for tackling the Covid-19 backlog of elective care?

Increase capacity and separate elective and urgent care provision, while freeing clinicians’ time for new patients and those with the greatest clinical need

  • Kinesis can support our primary care users to avoid sending numerous unnecessary referrals to secondary care. Our solution ensures that the patients being referred are at the right stage of their clinical progression and are only being referred on the say-so of the hospital specialists.

Prioritise diagnosis and treatment for those with suspected cancer or an urgent condition, and offering alternative locations with shorter waiting times for those waiting a long time

  • Kinesis allows it users to seek clinical guidance on any speciality. Although we may not be able to reduce referrals for this cohort of patients, we can ensure all primary care clinicians have the knowledge to begin treating their patients locally before the appointment.

Transform the way we provide elective care, including streamlined care and fewer cancellations, and more convenient access to surgical and diagnostic procedures, using digital tools and data to drive the delivery of services.

  • Kinesis was first implemented in 2012 and has been working to transform the way care is delivered for 10 years. Our solution can streamline care by providing treatment in a local setting; the knock-on effect is that less patients will cancel unneeded appointments. As patients are only referred after a clinical Advice and Guidance conversation, we also see much less patients being returned to practice as the clinical guidance will be sent with the referral.

Better information and support to patients, providing personalised, accessible support to patients whilst they wait, improving outcomes and reducing inequalities in health outcomes.

  • Although our solution is aimed at reducing the number of referrals being sent, it also allows our Primary Care users to begin treatment well before the patient is seen in Secondary Care. Our users will receive high-level clinical guidance on the steps they can take to begin treating a patient in a local setting. Our users can ‘re-open’ previous messages if they would like further information from the specialist around the same patient, this ensures the patient is treated consistently whilst awaiting their appointments.

To find out more about Kinesis, our upcoming plans and how we can help support the NHSE&I Delivery Plan, please contact our team using the email address provided below or alternatively, book a demonstration using our online form found here.

Email: hello@kinata.co.uk

Ben

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